Sales Policy

At Offshore Guards, we are committed to providing high-quality products and a seamless shopping experience. Please read the following sales policy carefully to understand our terms and conditions regarding the sale of products on our website.

1. Order Processing

        • All orders are subject to availability. We strive to keep our products in stock, but there may be instances where an item is out of stock or unavailable. In such cases, we will notify you promptly, and you will have the option to choose between waiting for restocking, selecting a different product, or canceling your order.

        • Upon completing your order, you will receive an order confirmation email. Please review your order details carefully, as it will serve as confirmation of your purchase.

        • Once payment is received and your order is processed, a shipment confirmation will be sent to you with tracking details.

2. Pricing and Payment

        • Pricing: All prices are listed in [Currency] (e.g., USD, EUR, VND). We reserve the right to change prices at any time without prior notice.

        • Accepted Payment Methods: We accept payments via credit/debit cards, PayPal, and bank transfers for large orders or customized products.

        • Payment Security: All payments are processed securely through our encrypted payment gateway, which uses SSL (Secure Socket Layer) technology. We do not store your credit card information on our servers.

3. Taxes

Prices listed on our website are exclusive of taxes. Sales tax, VAT, or other applicable taxes will be added during checkout based on your location and the laws of your jurisdiction.

4. Shipping and Delivery

        • Shipping Costs: Shipping charges are calculated during checkout based on your location, product size, and weight. Shipping costs are displayed before you finalize your purchase.

        • Delivery Times: Estimated delivery times will be provided at checkout. However, delivery times may vary depending on your location and the shipping carrier used.

        • International Shipping: Additional customs duties or import taxes may apply to international shipments. These fees are the responsibility of the customer.

5. Order Cancellation

        • Cancellation Policy: Orders can be canceled before they are processed for shipment. Please contact us immediately if you wish to cancel your order.

        • If your order has already been shipped, we are unable to cancel it. Please refer to our Returns and Refunds Policy for further details.

6. Sales Tax

Sales tax, VAT, or other applicable taxes may be applied at checkout based on the location of the buyer and the applicable tax regulations. Taxes are calculated and added to the final amount during the checkout process.

7. Returns and Exchanges

        • Eligibility for Returns: We accept returns on unused and undamaged products within 30 days of delivery. For more information, please refer to our Refund and Returns Policy.

        • Exchanges: We will only exchange items that are defective or damaged. If you need to exchange an item, please contact us at [email address].

8. Product Availability

While we strive to maintain accurate inventory levels, some products may be temporarily out of stock due to high demand or supply chain issues. In such cases, we will notify you and offer alternatives or a full refund.

9. Customer Responsibility

        • Accurate Information: By placing an order, you agree to provide accurate and complete information for billing and shipping purposes. Offshore Guards is not responsible for delays or issues arising from incorrect or incomplete information provided by the customer.

10. Privacy and Security

We respect your privacy and are committed to safeguarding your personal information. For more details on how we handle your data, please refer to our Privacy Policy.

11. Contact Information

If you have any questions or concerns regarding our Sales Policy, please contact our customer support team: